QR.bizNewsHackers compromised Microsoft support to access email accounts

Hackers compromised Microsoft support to access email accounts

When shown the screenshot, Microsoft apparently confirmed that hackers did in fact gain access to the actual contents of emails, though not everyone's. Although the source claims this went on for at least six months, Microsoft says the hackers had access from January 1st to March 28th.

The case came into notice when the software giant discovered that credentials of a support agent were compromised for its Web mail service which led to unauthorised access into some accounts.

On Saturday, Microsoft confirmed to TechCrunch that hackers could have accessed affected users' email address, folder names, subject lines, and the names of other email addresses the user communicates with.

The hacker had access to email accounts from Outlook, MSN and Hotmail between January 1 and March 28, Microsoft said. Because of that, an European Union investigation is likely to follow into whether Microsoft complied with the regulation and whether it did its best to prevent the hack.

In our original story, we shared the email that Microsoft was sending out to those who had been affected by the attack, explaining that hackers had only been able to access a limited amount of information. Enterprise users were unaffected.

The company did not state how many people were affected, but said it was "a limited number of consumer accounts".

"You should be careful when receiving any e-mails from any misleading domain name, any e-mail that requests personal information or payment, or any unsolicited request from an untrusted source", Microsoft told affected customers via email.

The company has now advised affected users to reset their passwords.

Microsoft's Outlook.com service has been the subject of a pretty serious hack in recent weeks.

The breach itself is concerning, but what is also worrying is that Microsoft did not fess up to the full extent of the breach in one of the emails. In a blog post from April, Microsoft said that it saw an average of 300,000 phishing attempts in February alone.

Hackers Were Able To Access Emails Reveals Microsoft

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